Shivaji believes betting should be a form of entertainment — not a source of stress or financial hardship. We put every player's well-being and safety first. Read on to learn how to play responsibly.
Responsible Gaming means betting or gaming in a way where you remain fully in control. It's not a restriction — it's a healthy mindset that helps you enjoy betting sustainably over the long term.
Responsible gaming at Shivaji means:
Every service at Shivaji is built around this principle. We want you to enjoy our platform for years to come — which is why your well-being is our top priority.
Shivaji upholds a set of core commitments to ensure a responsible gaming environment. These aren't just words on paper — they're reflected in every decision we make:
No one under 18 can register. Age is verified through KYC.
You can set your own daily / weekly / monthly deposit and bet limits.
You can temporarily or permanently exclude yourself from the platform at any time.
Our support team is always ready to help with any issue. Don't hesitate to reach out.
Shivaji never targets minors with advertising or encourages excessive betting.
We proactively alert users when unusual betting patterns are detected.
Once logged in to the Shivaji platform, you can access the following protection tools directly from your account settings. Each tool can be customized to suit your needs:
Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately.
Set your own maximum wagering amount for a given time period.
Betting will automatically stop once you reach a specified loss amount.
Set how long your session will last. You'll be logged out automatically once the time is up.
Take a break from 1 day up to 6 weeks. Betting will be completely disabled during this period.
From 6 months to permanent exclusion — remove yourself from the platform entirely.
The table below shows how each protection limit works and how long changes take to come into effect:
| Limit Type | Scope | Limit Reduced | Increase Takes Effect |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | After 7 Days |
| Bet Limits | Daily / Weekly | Instant | After 7 Days |
| Loss Limit | Daily / Weekly / Monthly | Instant | After 7 Days |
| Session Timer | 30 Minutes – 8 Hours | Instant | After 24 Hours |
| Cooling-Off | 1 day – 6 weeks | Instant | Upon Expiry |
| Self-Exclusion | 6 Months – Permanent | Instant | Via Support |
Read through the questions below. If you answer "Yes" to more than 3, it may be worth contacting our support team or taking a cooling-off period:
Self-exclusion is the most powerful protection tool available. Once activated, you will be unable to access the Shivaji platform for a set period or permanently. During self-exclusion:
You can also activate self-exclusion by contacting our support team via live chat or email.
Shivaji strictly prohibits anyone under 18 from using the platform. We have a multi-layered approach to protecting minors:
If you feel that betting is causing problems in your life, you don't have to face it alone. Shivaji's support team is always here for you:
Click the chat icon at the bottom right of the platform. We're available 24/7.
For any concerns, write to us: support@shivaji.ws — We'll get back to you within 24 hours.
Your privacy is fully protected. All communication with our support team is kept strictly confidential.
Every feature we offer is built around keeping your betting experience healthy.
Every bet outcome on Shivaji is fully transparent. No hidden terms, no manipulation. What you see is what you get.
All your personal and financial information is protected with SSL encryption. We never share your data with third parties.
You can view your full betting history at any time. Use it to understand your patterns and make informed decisions.
You'll receive an SMS and in-app notification as a heads-up when you're approaching your set limit.
Our support team is trained in responsible gaming and will listen to your concerns with care and empathy.
Shivaji operates in a regulated environment, applying responsible gaming policies that meet international standards.